Privacy Policy

Last updated: 06-11-2026

Macy Jane Crochet respects your privacy. In this privacy policy I explain which personal data I collect when you visit macy-jane.com or place an order, why I need it, and what your rights are.

Who is responsible for your data?

  • Macy Jane Crochet
  • Email: info@macy-jane.com
  • Chamber of Commerce (KvK) number: 42210530

Which data do I collect?

When you place an order, I collect:

  • Your name and shipping address
  • Your email address
  • Your phone number, if you choose to provide it
  • Your order details: what you ordered, when, and the amount paid
  • Payment status (I never see your bank or card details; payments are handled by Mollie)

When you send me an email, I store your email address and the contents of your message so I can reply.

Why do I use your data?

  • To process and ship your order (necessary to perform our contract)
  • To send you order confirmations and shipping updates (necessary to perform our contract)
  • To answer your questions (legitimate interest)
  • To keep my financial records, as required by Dutch tax law (legal obligation)

I do not send newsletters or marketing emails unless you have explicitly signed up for them. I never sell your data.

Who do I share your data with?

I only share your data with companies that help me run the shop, and only the data they need:

  • mijn.host – hosting of the website and email (servers in the Netherlands)
  • Mollie – processing your payment
  • PostNL – delivering your package (name, address and, for track & trace, your email address)

These companies may only use your data to provide their service to Macy Jane Crochet.

How long do I keep your data?

  • Order and invoice data: 7 years, as required by Dutch tax law
  • Emails with questions: as long as needed to help you, and no longer than 2 years

Cookies

This website only uses functional cookies that are needed for the shop to work, for example to remember what is in your shopping cart. These cookies do not track you and do not require your consent. I do not use tracking or advertising cookies.

Your rights

You have the right to view, correct or delete your personal data, to object to its use, and to receive a copy of your data. Send an email to info@macy-jane.com and I will respond within one month. Data I am legally required to keep, such as invoice data, cannot be deleted before the end of the retention period.

If you are not happy with how I handle your data, please let me know. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Security

I take appropriate measures to protect your data, such as a secure (https) connection for the whole website and secure passwords.

Changes

This privacy policy may be updated from time to time. The latest version is always available on this page.